Privacy Policy
Last updated: [date]This Privacy Policy explains how Slow Travel Portugal collects and uses personal data through this website, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Portuguese law.
1. Who is responsible for your data
[Company legal name], trading as Slow Travel Portugal, NIF [NIF], with registered office at [Registered address, Funchal, Madeira], is the data controller.
For any question about your personal data, contact us at info@slowtravelportugal.com.
2. What data we collect
When you contact us through the enquiry form, by email, phone or WhatsApp, we may collect:
- identification and contact details: name, company, role, email address and phone number;
- information about the request: type of partner, travel dates, number of guests, the brief and your preferred contact method;
- any other information you choose to share with us about the journey or the travellers.
Please do not send sensitive data (for example, health information) through the form. If such data is needed to deliver an experience, we will agree with you how to share it securely.
We also use cookies and similar technologies, as described in our Cookie Policy.
3. Why we use your data and on what legal basis
- To answer your enquiry and prepare proposals: steps taken at your request before entering into a contract, and our legitimate interest in responding to professional contacts.
- To deliver the services agreed: performance of a contract.
- To comply with legal obligations, such as accounting and tax rules.
- To send occasional professional updates, only with your consent, which you can withdraw at any time.
4. Who we share data with
We do not sell personal data. We only share it when necessary with:
- service providers who support our activity, such as website hosting, email and IT services, acting on our instructions;
- local partners and suppliers involved in delivering an experience (for example hosts, venues or transport), and only the data they need;
- public authorities, when required by law.
5. International transfers
Some service providers may process data outside the European Economic Area. When that happens, we make sure appropriate safeguards are in place, such as European Commission adequacy decisions or standard contractual clauses.
6. How long we keep data
Enquiries that do not lead to a booking are kept for up to [2 years] after the last contact. Data related to services provided is kept for the period required by law, in particular for accounting and tax purposes. After that, data is deleted or anonymised.
7. Your rights
You have the right to access, rectify and erase your data, to restrict or object to its processing, to data portability and to withdraw your consent at any time, without affecting processing carried out before. To exercise these rights, email info@slowtravelportugal.com.
You also have the right to lodge a complaint with the Portuguese supervisory authority, the Comissão Nacional de Proteção de Dados (CNPD), at www.cnpd.pt.
8. Security
We apply technical and organisational measures appropriate to the risk to protect personal data against loss, misuse and unauthorised access.
9. Changes to this policy
We may update this policy from time to time. The current version is always available on this page, with the date of the last update.